The Transformation Authority™


Technology Adoption &

Change Management


70% Failure Rate

 It's adoption, not technology.



trusted by industry leaders

speaker reel

Produced by Emmy-Nominated Producer Rich Bornstein,

Bornstein Media


speaking topics |CHANGE MANAGEMENT EXCELLENCE

"Mastering Organizational Change: Proven Methodologies from

Fortune 500 Transformations"

60-90 minutes | Corporate | Healthcare | Mission-driven organizations | Please inquire


70% of technology transformations fail—not because of the technology, but because of adoption. This flagship keynote delivers proven methodologies from 48 years of Fortune 500 transformations, showing leaders how to close the adoption gap that derails most initiatives.


Drawing from Disney Institute-based culture transformation programs and experience training 30,000+ employees, Donna delivers frameworks that ensure adoption, engagement, and sustainable results,  regardless of what technology you're implementing.


Leadership Strategies:

 

• Multi-generational workforce engagement during change initiatives

• Communication frameworks that build trust during uncertainty

• Training methodologies that accelerate adoption and competency

• Sustaining organizational momentum through long-term transformation

 

Ideal For: HR executives, change management teams, C-suite leaders, and mission-driven organizational leaders facing complex transformation challenges


CORPORATE EXECUTIVES | HEALTHCARE SYSTEMS & MISSION-DRIVEN

Virtual Keynotes and Executive Briefings that Translate Technology into Strategy

Why 70% Fail: The Adoption Gap Every Executive Must Close


 60-90 minutes | C-Suite & Senior Leadership | Please inquire

 

Technology investments keep failing at the same rate, 70% whether it's AI, blockchain, ERP systems, or digital transformation. The technology changes; the failure rate doesn't. This keynote reveals why, and what the 30% who succeed do differently.


Your team will understand:

• Why the 70% failure rate has remained constant for 20+ years

• The three questions that predict transformation success or failure

• How to evaluate technology investments through an adoption lens

• Building the human infrastructure that makes technology work


Ideal for: C-suite executives, VP-level leaders, Board of Directors, transformation teams

Technology Adoption in Healthcare: Leading Change Without Losing Trust

60-90 minutes | Healthcare Leadership | Please inquire


Healthcare technology adoption carries unique stakes patient safety, clinician burnout, regulatory compliance. This session addresses the human factors that determine whether your technology investment improves care or creates chaos.


Your team will understand:

• Why healthcare technology implementations face higher resistance

• Building clinician trust during digital transformation

• Change management frameworks adapted for healthcare environments

• Maintaining patient care quality through transition periods


Ideal for: Hospital administrators, CMOs, CIOs, department heads, HIPAA compliance officers

Mission-First Digital Transformation: Technology That Serves Your Calling

60-90 minutes | Nonprofit & Faith-Based Leadership | Please inquire


Technology adoption doesn't require value compromise. Drawing on Fortune 500 experience and Master of Divinity education, this session helps mission-driven leaders implement change while protecting organizational culture and purpose.


Your team will understand:

• Values-aligned technology evaluation framework

• Leading change without losing organizational soul

• Building staff and volunteer buy-in for new systems

• Discernment questions for technology decision-making


Ideal for: Nonprofit executives, faith-based institution boards, mission-driven organization leaders



SPECIALTY BRIEFINGS

AI-Blockchain Convergence for All

Leadership Teams

For organizations that have addressed adoption fundamentals and are ready to explore emerging technology applications.


The Convergence Imperative: What Executives Must Know About AI-Blockchain Integration


60-90 minutes | Corporate audiences | Please inquire


AI agents are being deployed on blockchain infrastructure right now. Most executives don't understand what this means operationally. This keynote translates convergence into boardroom language: risk, opportunity, and strategic timeline.


Securing Patient Data in the AI Era: Blockchain Solutions for Healthcare Leaders


60-90 minutes | Healthcare systems | Please inquire


AI diagnostic tools are proliferating. Patient data is more vulnerable than ever. This briefing shows healthcare executives how blockchain creates tamper-proof audit trails for AI decisions while maintaining HIPAA compliance.


Faith-Forward Technology: Leading Mission-Driven Organizations Through Digital Transformation


60-90 minutes | Mission-driven organizations | Please inquire


Technology adoption doesn't require value compromise. Drawing on Fortune 500 experience and Master of Divinity education, this session helps mission-driven leaders evaluate which innovations serve their calling.


DELIVERY FORMATS (All Topics)


  •  Virtual Keynotes (60-90 minutes)
  • Executive Briefings (60-90 minutes, smaller groups)
  • Virtual Workshops (2-3 hours, interactive)
  • Panel Participation
  • Fireside Chats
  • 1:1 Intensive
  • VIP Strategy Day



TESTIMONIALS

 Extremely High Standards


"Donna establishes extremely high standards for performance and is extraordinarily professional, thorough, and well-organized in all interactions."


M. Todd Wallace, Managing Director, Sabre

Transforming Complexity to Clarity


"Her insight and astute ability to make hard concepts seem simple is a gift. Her audience will enjoy her style and calm presence to flesh out concepts that many people don't understand, and others have never heard of."


Noble Drakoln, Founder & CEO, BandRoyalty

 Platform Skills


"Donna's extensive industry knowledge and platform skills reflect confidence, commitment, and an exceptional ability to connect with her audience."


Ed Smith, Manager, Sales Education & Development, US Airways

Communication Skills


"Her communication skills and ability to speak about complex business topics was a particular strength. I was consistently impressed by her knowledge and professional enthusiasm."


Janice Cochrane, Operations Manager, US Airways

Knowledge & Technology


"She knows technology backwards and forwards, is clearly well-prepared yet lets the conversation develop organically, and added significant value to the conversation."


Thomas J. Daley, Attorney at Law L.L.C.

AI, Web3 & IT Solutions


"Helping organizations define and deploy practical usage of AI & Web 3.0 technologies. Her deep experience in deploying information technology solutions is quite an asset."


Kerry L. Bass, MBA, MBB, PMP, Founder & CEO, Potential to Reality Consulting, LLC

RECOGNITION


Forbes Business Council Member | AI, Blockchain & Transformation Leadership

  • Forbes Business Council Member (2024-2026). Senior Executive Blockchain Think Tank Member (2025 - 2026)
  • Recognized for strategic expertise in emerging technologies and enterprise transformation.

Ministry Award 2025


Purposeful Women of Faith,

Women's Fellowship Ministry

  • Accompanied by certificates of recognition from government officials at federal, state, county, and city levels recognizing the intersection of faith-based and business leadership.


CREDENTIALS




48 YEARS IN ENTERPRISE TRANSFORMATION

  • Department of Aviation, City of Syracuse (1977-1979) Syracuse Hancock International Airport operations
  • US Airways/American Airlines (1979-2001) Project Manager, Interline Electronic Ticketing, eCommerce & Global Distribution Managed $7.2B client portfolio, $177M operational budget, 30,000+ employees trained
  • Johnson & Johnson (2003-2019) Managed 300+ specialized healthcare systems & accounts, digital transformation initiatives




CURRENT LEADERSHIP


  • Forbes Business Council Member
  • Senior Executive Blockchain Think Tank Member
  • Host, "Pivoting to Web3" Podcast (97+ episodes)
  • Northwestern Kellogg - Executive AI Strategy Certification
  • UC Berkeley Haas - Blockchain Executive Certification
  • Master of Divinity - Christ the King Seminary
  • Catholic Charities of Buffalo - Board of Trustees
  • Catholic Writers Guild - Non-Fiction Critique Chair


INVESTMENT

 

BOOK DONNA TO SPEAK



Investment: $10,000 - $15,000

Mission-aligned and nonprofit options available



Contact:  Office@DonnaPMitchell.com | (716) 628-9572