Six ways to work with Donna
From a 15-minute conversation to a full strategic diagnostic.
Pivoting to Technology Adoption
120+ executive conversations on technology adoption — with C-suite leaders across 64 countries.
Discovery Call
A focused 15-minute conversation to discuss your transformation priorities and see if there's a fit.
Mind the Gap
70% of transformations fail. This book shows you why — and how to close the gap.
The Adoption Assessment
A 90-minute strategic diagnostic for where adoption stalls between deployment and durable use.
Keynotes & Workshops
On why 70% of transformations fail — and how to close the gap. 49 years, Fortune 500.
Newsroom
Speaker assets, bios, headshots, and media kit for your event.
Founder & CEO, Mitchell Universal Network, LLC
The Transformation Authority™
70% of technology transformations fail because of people, not technology. Donna closes that gap.
49 Years of Fortune 500 Experience
Five Industries · Four Transformation Types · $7.2B Portfolio · $177M Budget · 150,000+ Professionals Enabled
Quick Answers
The essentials, fast.
Who is Donna P. Mitchell?
Founder and CEO of Mitchell Universal Network, LLC, known as The Transformation Authority™. 49 years of Fortune 500 experience across five industries and four transformation types, 150,000+ professionals enabled, and host of the Pivoting to Technology Adoption podcast.
What is the adoption gap?
The distance between deploying technology and the workforce actually using it. 70% of technology transformations fail because of people, not technology.
What does Donna P. Mitchell do?
Executive education and advisory on the people side of technology adoption — keynotes, workshops, and a 90-minute Adoption Assessment that pinpoints where adoption stalls between deployment and durable use.
Selected thinking
Published, on the record — the case for the people side of technology.
My core thesis: the failure point is rarely the technology — it’s the people the rollout leaves behind. Where transformation actually breaks, and how leaders close the gap.
Read the essay →Where I contribute to the healthcare leadership conversation on adoption, change, and the workforce.
View profile →On authentic leadership and the human side of transformation — the principles behind the work.
Read the interview →My standing profile and ongoing contributions as a Forbes Business Council member.
View profile →Five Decades Across Leading Institutions
New York Telephone / Bell System · Johnson & Johnson · US Airways / American Airlines · Sabre · Boston Scientific · Roswell Park Comprehensive Cancer Center · DENT Neurologic Institute · Iron Mountain · Orbitz · Priceline · Expedia · Amadeus · Worldspan · GetThere · Rosenbluth International · Olean General Hospital · Bradford Regional Medical Center · Charles Cole Memorial Hospital · Dimock Community Health Center · Catholic Charities · Catholic Media Association

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